FAQ's
FAQ for renting Caravans, Motor homes and 4x4 īs in Argentina... Contact Us
When should I plan a trip to Argentina in a motor home or 4x4?
You must plan ahead and be as flexible as possible with your dates of travel. The high tourist season in Argentina is from October to April. If you want to reserve a caravan, motor home or 4x4during these months we highly recommend you reserve from 9 months to 1 year in advance. Make your travel dates and location flexible as well. This will give you the highest probability of finding the right size vehicle available, at the right time, in the right place. If you are budget conscience and/or want to make a last minute reservation, be sure to check our current SPECIALS. Otherwise, low season (May-September) rentals are the way to go.
Where should I go in Argentina? Patagonia?
Most of our clients want to go South to Patagonia. Why? Because it is beautiful and it gets the most attention in guide books. We agree, Patagonia is beautiful. In the winter Patagonia is beautiful and really, really cold. Northern Argentina is very much overlooked. It is beautiful anytime of year and should be on everyoneīs itinerary especially during the winter months. Donīt know anything about Northern Argentina? Try looking for destinations like SALTA., Cafayate, MENDOZA. and the waterfalls of IGUAZU. They are beautiful, more temperate and more accessible in the winter months. So if you think a low season rental is for you, Northern Argentina is the place to do it.
What the heck is Ripio?
Ripio is Spanish for Unpaved road. We always recommend you avoid ripio whenever possible. However in Argentina, this is not always possible. Unless you are renting a 4x4 Camping vehicle, you must build more time into your travel schedule if you go through Ripio. We recommend you plan on approximately 300 kmīs per day because you have to go slow. If you go fast, you will likely damage the vehicle and end up paying for those damages. Something you donīt like and something we donīt like either. Alternatively, you can reach many of the popular destinations by paved roads which we always recommend. Just let us know your travel plan and we can help you make a sensible route.
Can I drive my ruta|sur vehicle in Chile ?
Yes. You will need a special permit to drive a ruta|sur motor home in Chile . The cost of this permit is EUR 95.-. Please allow a minimum of 7 working days to process this permit. We do not encourage clients to cross the border unless absolutely necessary due to unexpected delays with immigration and/or customs procedures.
How much does a rental cost?
Please CONTACT US for a customized quote. We have found through experience the price of the rental can vary depending on your trip itineary, border crossings, planned kilometers and etc. We want to make sure there are no surprises and no hidden costs for you. There is no obligation if you recieve a price quote.
Is mileage included in the rental cost?
Yes. 250km are included per day. Extra kilometers are EUR 0,25 cents per kilometer. All rentals longer than 42 days have unlimited kilometers!
What deposits are required?
Upon confirmation, a reservation down payment of 30% of the rental price needs to be deposited in our bank account. This deposit will be applied toward your rental charges. A guarantee of EUR 1950.- and the remaining 70% of the rental price are payable at departure. Credit cards are NOT accepted. Upon return, all extra charges, if any, are balanced against the damage deposit.
What kind of gas mileage will we get?
Mileage depends on the size of the motor home or 4x4 and the driving conditions. Generally, you will get between 6 and 8 kilometers per liter of Diesel. Diesel fuel is available at aprox. A$ 2 per liter.
Do I need a special driver's license to drive a ruta|sur motor home?
All you need is to be 25 years of age or older and possess a valid driver's license. No special endorsement is needed. We recommend you use an international drivers license in combination with your countries regular driver's license.
When can I pick up my ruta|sur vehicle ?
Vehicles can be picked up during office opening hours, from 09:30 to 17:00 , Monday to Friday. Outside these hours or in weekends pick up is on request.
Is it difficult to drive a ruta|sur motor home?
Motor homes handle much like a car, especially the Compact class units which are vans built up as a fully equipped motor home. All our vehicles are equipped with a manual transmission.
Are ruta|sur motor homes difficult to use?
No. At departure you will be given a 30 - 60 minute familiarization tour and learn how to operate the appliances.
Does my ruta|sur vehicle come equipped with pots and pans?
Yes. All our motor homes come fully equipped with pots and pans. Furthermore you will find bed linen and camping equipment in the motor homes. Please check the website for a full equipment list. 4x4īs can be equipped with an optional camping kit that is stored in a box on top of the vehicle.
Can we smoke in the motorhome?
No.
Can we travel one way to our destination or do we have to travel round trip?
One way rentals are possible at an extra charge. Please contact ruta|sur for the additional cost of your one way destination. How do I pay for the rental? ruta|sur requests that all payments be made with via bank transfer or in cash at our office.
How much does it cost to stay in campgrounds?
Campground rates vary based on time of year and what facilities they offer. Generally you can expect to pay between A$ 5 and A$ 25 per night.
Are there any places we can NOT take our ruta|sur motorhome?
Yes. Our motor homes are not allowed on unpaved roads unless no paved alternative is available. It is not allowed to take a ruta|sur motor home on Ruta 40 from El Mayo to El Calafate and Ruta 9 from el Calafate to the connection with Ruta 3. With our 4x4īs you can drive on all types of roads, including Ruta 40 and Ruta 9.
What if I return the vehicle before the date it is due?
No refunds will be made for early returns, late pick-ups or unused miles.
Do you have baby car seats available? Yes.
Is it safe to drink the water from the motorhome tank?
No, we do not recommend this. It is difficult to know if the water is potable when you fill the tank at a variety of locations. We recommend you use bottled water for drinking and cooking. The water from the tank is fine for washing and bathing.
Disclaimer
On its website (www.rutasur.com) ruta sur provides information in 7 languages. ruta sur makes an effort to keep the information updated and tries. However, any information on the website is for informational purpose only and does not have legal value. The same applies to any communication transmitted to the client (via e-mail, fax, or telephone,postal mail or personally). The legally binding documents for both renter and rental company are the rental agreement and terms and conditions. Both renter and rentalcompany are expected to carefully revise these legal documents before making the signature.
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